Jobsket ATS

Configuring your Domain Mapping

Once you have configured your domain name at your dashboard, you will have to point that domain name to our servers. So, when your candidates type your domain URL at their browsers they will be automatically and transparently redirected to Jobsket without even noticing it. Your domain name will stay at their browser's address bar but the truth is that Jobsket will be on the background doing all the hard work :-)

To configure this domain mapping you will have to set up a CNAME record at your hosting provider. This procedure may be different depending on your domain registrar. In this article we will go through the main concepts and steps that you should perform.

What is a CNAME Record?

A CNAME Record is a domain alias. It points a host name to another host name.

For example, your Jobsket jobsite it is available at an URL like http://ats.jobsket.com/site/..., you could purchase http://jobs.example.com/ and your candidates would visit that URL to view your jobsite.

Jobsket ATS offers Domain Mapping via a CNAME Record because it's an easy way to point your Jobsket jobsite site to your domain, and it doesn't require an intricate knowledge of DNS Settings.

Another great benefit of using the CNAME Record rather than an A Record is that it will not break if there are network changes, such as a server move.

Finding out if your registrar supports domain mapping

In order to set up domain mapping with a registrar, the registrar must support modifying the CNAME Record. To find out if your registrar supports this, you should look at their website or you can send them an email. If your registrar does not support modifying the CNAME record, you will not be able to do domain mapping. We recommend contacting us or transferring your domain name to another registrar if this is possible.

Modifying the CNAME record

Finding your DNS management area

Your registrar's documentation should explain how to manage and modify DNS records including the CNAME record, or you may be able to get this information by sending them an email as described above. If you're not sure, look for something similar to:

  • Advanced DNS
  • Custom DNS
  • DNS Management
  • Host Management

Finding the CNAME records

Some registrars have different areas for different types of DNS records so that each can be modified separately. In this case, look for the area called something like:

  • CNAME Records
  • Aliases
  • Host Aliases

Other registrars have a single area for managing DNS records. Here, you will typically need to select the type of record from a drop-down menu and you will want to make sure to select CNAME as the type.

Setting up your CNAME record for domain mapping

There will usually be two fields where you can enter information for the CNAME record. These may be called:

  • Alias and Points to or Other Host
  • Host Name and URL
  • Name and Value

Most of the time, you should enter www for the first field (Alias, Host Name, Name, etc). If you are mapping a subdomain like jobs.example.com then you would enter jobs instead. Also be alert for any special instructions that your registrar may have for this field.

For the second field (Points to, Other Host, URL, Value, etc) enter your TypePad domain in the form:

ats.jobsket.com

Do not include http:// at the beginning or any folder name at the end.

Some registrars may require you to enter the Jobsket domain in a certain way, such as adding a dot at the end, so look carefully for any instructions on the page about doing this. After you've entered the information for your CNAME record, save your changes.

In the following image you can find an example of how the mapping was done in a concrete domain registrar. In this example we are mapping the domain www.jobsket.net to be handled by Jobsket ATS:

Waiting for the DNS changes to propagate

It typically takes 24-48 hours for the DNS changes you've made to propagate.

And that's all. If you have any doubts, do not hesitate to contact us.